Frequently Asked Questions
Getting Started
Software Installation
Cron Configuration
A Guide for Beginners What should I do now, after installing SkaDate?
How to implement site customization?
Site Monetization
Monetization options
How to earn money with mobile apps?
Troubleshooting
How to troubleshoot Parse Error?
How to troubleshoot the payment issue?
I cannot customize my index page. The 'Customize this page' button does not work.
How to troubleshoot mailing issue?
How to troubleshoot captcha issue?
How to troubleshoot sitemap issue?
The ads don't show on the site
Questions on iOS, Android applications
What features are available on the app?
How can I test mobile apps on my device?
How users can register on the mobile applications?
Can the mobile applications be used in multiple languages?
How to install mobile applications to the site?
How SpeedMatch feature works on the iOS application?
How to manage the mobile experience widget?
Five questions you must know the answers to before customizing your applications
Services
SkaDate Paid Support Service
Mobile Solutions
SkaDate Hosting
Design and Appearance
How to implement site customization?
How to customize my Logo?
How to customize my site’s Index page?
How to replace the images on the site?
How to get my own custom theme?
How to make avatars larger?
How to manage Image Slideshow plugin?
How to add the premium theme?
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Site Configuration
How to install a new plugin?
How to create a new page/menu item?
How to change Profile Questions?
How to add Advertisement onto the site?
How to turn the Maintenance page off?
How to change age range?
How to translate the site to another language?
How to assign an additional site administrator/moderator?
How to manage the languages on the site?
How to add a Welcome/Disclaimer page?
How to invite friends to join the site?
How to manage user roles?
How to limit user access to the Forum, Blog, etc. content?
How to add a user role icon to users' thumbnails?
What's the "Follow" button for on a user's profile?
How can a user's profile be removed from the site by an admin or a user themselves?
How to allow my users to change their usernames?
How to access the password-protected site if the password is lost or forgotten?
How to configure the couple profiles?
How to add the social media icons to the site?
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Plugins Configuration
How to configure CCBill Billing plugin?
How to manage Matchmaking plugin?
How to manage Paid Membership plugin?
How how to configure PayPal Billing plugin?
How to manage Facebook Connect plugin?
How to manage Hot List plugin?
How to manage User Credits plugin?
How to manage Premoderation plugin?
How to manage Photo plugin?
How to manage Location Maps plugin?
How to manage Who Viewed Me plugin?
How to manage Virtual Gifts plugin?
How to manage Messages plugin?
How to manage User Search plugin?
How to manage Contact Us plugin?
How to manage Google Analytics plugin?
How to configure Social Media Sharing plugin?
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General
What is your refund policy?
Do I have to pay for the site updates?
What plugins and themes are included in SkaDate package?
Third-Party Features
How many sites can be used per one SkaDate license?
What browsers does SkaDate software support?
How to remove the SkaDate attribution link from my site?
Miscellaneous
How to update licence key?
How to solve the issue with Invalid licence key?
How to promote my website?
How to enable/disable DEBUG and DEV modes?
How to change domain name?
List of mails sent by SkaDate X and native plugins
Why don't my members receive verification emails?
How to back up my site?
How to change site's meta tags?
How User Search plugin works?
How to change the name servers for the domain?
How to add email account on cPanel?