faq:miscellaneous:invalid-licence-key

How to solve the issue with Invalid License key?

There are two types of “Invalid License key” notices in SkaDate.

Type 1: Invalid License Key

License key authorizing your right (product license key) to use our software and out of the box plugins is issued to you upon the software purchase. System checks the validity of the license key once in 24 hours. If, for some reason, license is not valid you will get following notice:

If you have received such notice, please follow license Reissue instructions to resolve the issue.

If your Cron is configured properly and the notice didn't disappear within 24 hours, please contact our support team.

Type 2: Please enter valid license key.

Most of the plugins within SkaDate package are paid ones.

Unlike the third party paid plugins, SkaDate package's plugins don't have unique license keys (plugin license key). All of them are connected to your product licenses key. If you get “Plugin update request form” from the screenshot below when updating one of the plugins from our package, this means that your product license key has not been validated correctly for some reason:

Since the license validation works via Cron, make sure that your Cron is configured properly.

If your Cron is configured properly and the notice didn't disappear within 24 hours, try forcing validation process manually:

1. Open the index.php file.

2. Add following condition after the

$application->init();

code:

if (isset($_GET['check']))
SKADATE_BOL_LicenceService::getInstance()->validateKey();

3. Follow the link to run the licence check: http://[your_site_URL]/admin/plugins?check 1)

4. Plugin update request form should not be there anymore

5. IMPORTANT: Remove the following string from index.php file:

if (isset($_GET['check']))
SKADATE_BOL_LicenceService::getInstance()->validateKey();
1)
replace your_site_URL with your domain name
faq/miscellaneous/invalid-licence-key.txt · Last modified: 2017/06/07 09:11 by 127.0.0.1