faq:troubleshooting:avatars:loader-never-stops
Loading circle won't stop spinning after avatar upload
- Know to happen during: user registration, avatar change on profile edit
- Caused by: varies. Requires further troubleshooting.
Troubleshooting in Firefox
- enable DEBUG mode
- activate Firebug
- switch to Console tab in Firebug
- upload or change avatar
- locate following POST message in console: POST sitename.com/base/avatar/ajax-responder
- check messages above and bellow that post for any errors. check Response tab of the listed post.
- in case of error code in one of the messages or in post's response please refer to Error Pages for further steps.
- in case of fatal/exception/warning/parse/type error please refer to Errors Directory
Known cases/solutions
- Case: Firebug console results in 500 Internal Server Error error message after avatar upload.
- Solution:
- open ow_userfiles/.htaccess file
- replace Options All -Indexes
- by Options -Indexes
- save changes
- upload/change avatar again.
faq/troubleshooting/avatars/loader-never-stops.txt · Last modified: 2017/06/07 09:11 by 127.0.0.1