faq:troubleshooting:ssl:non-ssl-elements

Mixed ( insecure) Content

Notice about insecure content varies from browser to browser. Example of a Firefox notice:

 Connection Is Not Secure. Parts of this page are not secure (such as images)  
  • Received as: notification in browser.
  • Happens after: SSL installation
  • Caused by: non secure (http) content being loaded on a secure (https) page.
  • Solution:
    • open Firebug Console or Chrome Developer Tools.
    • refresh the page with enabled Firebug Console:
    • detect “Loading mixed (insecure) display content” console messages:
    • select and copy URLs of insecure content one by one
    • open copied URLs in separate browser tabs to view the content
    • re-upload insecure content.

Re-uploading insecure content

Theme related images are: logo, background image and header image. If you see theme related image after you open copied URL in browser tab:

  • go to Admin Panel » Appearance » Customize » Theme Settings.
  • re-upload all images that were listed in Firebug's/ Chrome Developer Tools' console.
  • re-check page load with enabled enabled Firebug Console.

Contact SkaDate Support to troubleshoot issue

Troubleshooting requires active support service.

  • activate support service ( if inactive)
  • create support ticket with admin panel and FTP access details.
faq/troubleshooting/ssl/non-ssl-elements.txt · Last modified: 2017/06/07 09:11 by 127.0.0.1