How to troubleshoot sitemap issue?

The sitemap file is available on your server and to view it in the browser, follow the link:

http://[your_site_URL]/sitemap.xml 1)

If the URL returns 404 Not found error, this might happen due to one of the reasons:

In this case, the sitemap generation process may take up to several days. So the sitemap file doesn't exist yet. All you need to do is wait a bit and check sitemap from time to time.

Check the Cron configuration guide or contact support team for assistance.

RewriteCond %{REQUEST_FILENAME} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]

Here is the default content of the .htaccess file:

Options +FollowSymLinks
RewriteEngine On

AddEncoding gzip .gz
AddEncoding gzip .gzip
<FilesMatch "\.(js.gz|js.gzip)$">
  ForceType text/javascript
</FilesMatch>
<FilesMatch "\.(css.gz|css.gzip)$">
  ForceType text/css
</FilesMatch>


RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} !/e500\.php
RewriteCond %{REQUEST_URI} !/captcha\.php
#RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]
RewriteCond %{REQUEST_FILENAME} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]
RewriteRule (.*) index.php
1)
replace [your_site_URL] with your site name.